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Teaching computer use.
show user profile  S. Silard
Hey guys my main question is: How to teach my grandparents to use a Laptop?

And the explanation of situation:
So, my grandparents saw that Skype thing, and they got mad about it like one year ago. Than they said they need a "tiptop" (laptop), I said it would be better to buy a tablet, because it's easier to use, but they bought a laptop anyway. So tomorrow I'm looking forward to teach what's the difference between the television and a computer, and perhaps how to use it.
I have some ideas how to start, teaching first how to handle a mouse, how generally a window works etc. Maybe some coloring in Paint?

But I have no idea how to explain them what they are dealing with. Both of them are around 70 years old. And they usually get problem with television, and later turns out they pushed the mute button.

I do not believe they would be able to learn the tuch pad and the mouse at the same time, so wich one should I try to teach them? Personally I think the mouse is easier, more precise, but is it?

So how should I teach them? Do any of you have any experience?

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read 420 times
12/9/2015 7:14:46 PM (last edit: 12/9/2015 7:14:46 PM)
show user profile  FX
Install a remote VPN, make their computer yours and be on call 24/7 to fix what they break.
Configure Skype to autorun so you can easily connect and talk them through things you talked them through 1000 times already

It's like teaching a 5 year old, only difference is a 5 year old remembers what you teach them. ;)




read 407 times
12/9/2015 9:10:06 PM (last edit: 12/9/2015 9:10:06 PM)
show user profile  Error404
I wonder if there is any way to hook up a web cam to their TV? At least in that case, they wouldn't have to learn a whole new device.

I do skype video chats with my mother and sister every week, it really is nice. It would be great if there was a fool-proof way to give elderly folks access to video chatting. We tried that with my Grandmother a few times (she was in her 80's), she LOVED it (and so did we!), but would never be able to operate it by her self. Just to many new concepts for her to learn all at once.

www.DanielBuck.net - www.DNSFail.com

read 399 times
12/9/2015 9:52:24 PM (last edit: 12/9/2015 9:54:51 PM)
show user profile  donvella
Windows was a bit complicated for my auntie (she is 70) and i was forever fixing wierd problems like adware, toolbars, lost items 3 folders deep, forgotten passwords etc... I baught them a chromeos laptop. Never had a call since. Its so easy i got one for myself and love it for simple browsing, email, music and theres only 1 folder... the download folder, everything goes in there. Not good for people who want to do anything tech but great for simplicity.





read 395 times
12/9/2015 9:55:11 PM (last edit: 12/9/2015 9:58:42 PM)
show user profile  Garp
From personal experience (my Grandma a few years back), don't teach them yourself, they'll drive you mad. Find an association for the elderly in their neighborhood and let them deal with it.




read 388 times
12/9/2015 10:55:05 PM (last edit: 12/9/2015 10:55:19 PM)
show user profile  S. Silard
Well, thanks guys, but they are such a wayward, they saw my father talk with my sister via skype on Laptop. After that every other options I told them about in past one year, just wasn't "good enough" for them. So well, so much for that. Now they've got laptop, and win8 on it. And I've got to teach them, for various reasons...

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read 376 times
12/9/2015 11:27:09 PM (last edit: 12/9/2015 11:27:09 PM)
show user profile  LionDebt
My other half's granny (82) recently got an ipad and she's happy as can be with it. Only really uses it for WhatsApp, Skype, emails and photos.

I inherit- well, she donated her old desktop PC to me. And man oh man, it was a malware infested, toolbar ridden, internet explorer nightmare. Literally 75% of the screen was toolbars when you made IE fullscreen. Not to mention the 7 or 8 different 'security' "softwares" she'd installed.


good luck, I don't envy your situation szilard!
read 370 times
12/9/2015 11:50:27 PM (last edit: 12/9/2015 11:50:27 PM)
show user profile  herfst1
I've taught my parents how to do pretty much any computer stuff. The trick is to sit next to them and talk them through each icon once (and once only), then make a screenshot of each window/screen and, in photoshop, draw arrows and make speech bubbles with clear text. e.g.


read 368 times
12/9/2015 11:56:58 PM (last edit: 12/9/2015 11:56:58 PM)
show user profile  S. Silard
Yeah, that's why I said they need a tablet. But nope, because it's too hard to hold, and not big enough. Even though there are bigger ones, yeah, more expensive, but not more expensive than the laptop they just bought. Also there are nice stand for tablets. But now I can't do anything about it. Why are old people such wayward?

Edit: @Herfst, you are actually correct.

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read 368 times
12/9/2015 11:57:31 PM (last edit: 12/9/2015 11:58:49 PM)
show user profile  FX
My Mum (74) holds a mouse like it's a hand grenade about to go off, maybe it's the hand / eye co-ordination she's lacking, which is making me think the big touch screen all in ones would suit her better.

She won't let me buy her a smart phone so I got her a Doro PhoneEasy 615 which is supposed to be geared towards old people to make life easier, but the SMS feature is more confusing than on any other standard phone.
I've tried to teach her to send SMS, I printed out photo's of me doing it with my fingers and big red arrows pointing to things.

I'm now looking at big 27" all in one touch screens, because they are also portable enough for me to take to face to face meetings and showcase work / ideas.

But yeah, what herfst said, big red arrows and step by step, printed out into little booklets they can have at hand.

Deep Freeze and Team Viewer is a must...prevention is better than cure ;)



read 335 times
12/10/2015 11:49:32 AM (last edit: 12/10/2015 11:49:47 AM)
show user profile  S. Silard
I think I'm going to start with some coloring pages for adults in paint.
Hmmm, I wonder if there's a way in one of the browsers, to not only restrict some website, but to restrict all of them, and specify which is not restricted? (Edit: Windows inbuilt family safety isn't good, because it blurs images in google. )

Edit: Also Deleted all the unneeded software, and deleted all the shortcuts from desktop. And I plan to teach them that the start menu is the devil. The good thing about the Win8 that the start menu can be so different (metro), that it can't be unrecognized.

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read 328 times
12/10/2015 2:33:16 PM (last edit: 12/10/2015 4:32:18 PM)
show user profile  S. Silard
Oh yeah, we had the first, "It won't shut down" urgent phone call.

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read 304 times
12/10/2015 9:44:59 PM (last edit: 12/10/2015 9:44:59 PM)
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