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Got an email from Autodesk about licensing....
show user profile  Boing
So I recieved this today in my inbox.

"Dear Autodesk Customer,

As already issued in the letter sent to you, dated 29.07.2015, we ask you to check your Autodesk software installations regarding the usage of previous version (s), without current maintenance subscription.
Because we did not receive any feedback so far, we will contact you shortly to check on the compliance matter.

Please have your review ready for discussion."

I moved house a few years ago and I assume they've sent the letter to my old address meanning I never recieved it but that's kind of irrelevant I guess.

I haven't spoken to anyone yet but the date they claim the letter was sent was around the time I put a new SSD in my computer and reinstalled Max (legit copy) would this or the change of address have raised red flags? Any advice on what I should do on this?


read 424 times
9/5/2016 7:15:03 PM (last edit: 9/5/2016 7:15:03 PM)
show user profile  Nik Clark
When (if) they contact you, tell them you have a valid license, and are not using old versions of the software. Tell them that if they carry on harassing you (a paying customer) that you will stop using their services.

Ask them to offer some proof of you using older software, and tell them that you don't appreciate being harassed, as a paying customer.

Remind them that there are cheaper options to their little-updated bloatware. If they persist, tell them to get a court order.

A change of address wouldn't flag anything, but re-installing triggers the license mechanism.


Autodesk are, and continue to be the biggest ass-hats on the planet.




Click here to send me an emailClick here to visit my websiteClick here to visit my photo gallery on Flickr

read 407 times
9/5/2016 8:56:50 PM (last edit: 9/5/2016 8:56:50 PM)
show user profile  Boing
Have you been through this with them? I'm reading up on Autodesk remote software audits at the minute and it's scaring the bollocks out of me....
read 403 times
9/5/2016 9:03:43 PM (last edit: 9/5/2016 9:03:43 PM)
show user profile  Nik Clark
I've been through separate legal battles with them over licensing.

If you are using older versions of the software contrary to the license, they probably know.


They put far more energy into billing and marketing than software improvement.


Click here to send me an emailClick here to visit my websiteClick here to visit my photo gallery on Flickr

read 400 times
9/5/2016 9:12:02 PM (last edit: 9/5/2016 9:12:02 PM)
show user profile  Boing
Surely you can use old sofware for as long as you want? There's no expiry date on the license.
read 398 times
9/5/2016 9:14:41 PM (last edit: 9/5/2016 9:14:41 PM)
show user profile  Nik Clark
I believe the new licensing agreement says that you have to have a subscription license to use older versions of the software.


I'm not sure. I left them a year ago, and never looked back after 20 years.



Click here to send me an emailClick here to visit my websiteClick here to visit my photo gallery on Flickr

read 395 times
9/5/2016 9:16:58 PM (last edit: 9/5/2016 9:16:58 PM)
show user profile  Boing
For fuck sake, I thought the old licenses were in perpetuity, I'll have to check up on that but it sounds insane they can force you into a subscripton model even if you're not buying new software.


It's no surprise so many people pirate these arsholes.

Thanks for the feedback anyway.
read 389 times
9/5/2016 9:27:05 PM (last edit: 9/5/2016 9:27:05 PM)
show user profile  Nik Clark
I think it depends on which version you are talking about. The licensing changed a few years back.

Sorry I can't offer a better idea of what's going on.


Click here to send me an emailClick here to visit my websiteClick here to visit my photo gallery on Flickr

read 381 times
9/5/2016 9:36:27 PM (last edit: 9/5/2016 9:36:27 PM)
show user profile  Bolteon
Feel free to tell them to go fuck themselves... They can't change the terms of a license agreement post sale without your direct consent.

...and no, clicking "Accept" is not consent.

-Marko Mandaric



read 313 times
9/6/2016 8:06:26 PM (last edit: 9/6/2016 8:06:26 PM)
show user profile  Boing
They haven't contacted me yet but Having read a bit of the EULA I think I know whats happened. Here's the relevant bit.

"1.2
Upgrades and Previous Versions.
1.2.1

Effect of Upgrades.

If Autodesk or a Reseller provides Licensee with an Upgrade to other Licensed Materials previously licensed to Licensee, the Licensed Materials previously licensed to Licensee and any other Autodesk Materials relating thereto will thereafter be deemed to be a “Previous Version.” Except as set forth in Section 1.2.2 (Exception for Subscription Licensees), the license grant and other rights with respect to any Previous Version will terminate one hundred twenty (120) days after Installation of the Upgrade. Within such one hundred twenty (120) day period, except as set forth in Section 1.2.2 (Exception for Subscription Licensees), (a) Licensee must cease all use of any Previous Version and Uninstall all copies of the Previous Version, and (b) upon expiration of such period, such Previous Version will no longer constitute Licensed Materials but rather will be deemed to be Excluded Materials and Licensee will no longer have a license for any such Previous Version. At Autodesk’s request, Licensee agrees to destroy or return to Autodesk or the Reseller from which they were acquired all copies of the Previous Version. Autodesk reserves the right to require Licensee to show satisfactory proof that all copies of any Previous Version have been Uninstalled and, if so requested by Autodesk, destroyed or returned to Autodesk or the Reseller from which they were acquired"

TLDR: If you install an upgrade you have to remove the previous version within 120 days. interestingly when I bought my first copy of Max in 2010 I was told by the reseller I could install any version I legally owned at any time re-install old versions or have versions running side by side which is clearly bullshit.

What I think has happened is that years ago I upgraded from 2012 to 2013, realised V-ray 1.5 didn't work for 2013 but couldn't afford to upgrade so I took 2013 off the machine and kept using 2012. Then last year I fitted a new SSD and re-installed 2012, obviously that 2012 activation is whats alerted them as their claimed letter was sent shortly after that date.

So now I'm forced to install 2013 and upgrade to V-ray 3. I guess it's not too much of as issue as I'm finally getting to use the upgraded Max that's been paid for an was sitting on ashelf for years and V-ray 1.5 is getting pretty old now but the whole things been a bit of a pain in the arse.

No wonder people pirate from these guys so much, if the software was dodgy it wouldn't even have registered with them.

read 280 times
9/8/2016 12:12:52 PM (last edit: 9/8/2016 12:12:52 PM)
show user profile  ijzerman
Was this in the eula at the time you payed for your original purchase?
--------------------------------------

Pushing buttons since "86
read 269 times
9/8/2016 1:23:14 PM (last edit: 9/8/2016 1:23:14 PM)
show user profile  Boing
I don't know, I've no idea how to find it.
read 263 times
9/8/2016 2:09:34 PM (last edit: 9/8/2016 2:09:34 PM)
show user profile  3joez
Several years ago I've paid 4k for a perpetual license...and now they say that the license is no longer perpetual? Either I didn't understand how this works or...it's a joke.
It's like buying a car and then being told by the reseller that the car is no longer yours. Or so it sounds.
Photobucket

read 241 times
9/8/2016 7:39:03 PM (last edit: 9/8/2016 7:39:03 PM)
show user profile  Sir_Manfred
Joey: The reseller says it's a rental now.



Visit my Portfolio
http://www.Freds3D.com

read 238 times
9/8/2016 8:16:40 PM (last edit: 9/8/2016 8:16:40 PM)
show user profile  Nik Clark
$300 a month in the UK.

Fuck that.

Autodesk have become greedy. They know they can, because people need Maya (same price).

If they put half as much energy into improving the product as they did marketing and accounting, it would be amazing software.




Click here to send me an emailClick here to visit my websiteClick here to visit my photo gallery on Flickr

read 233 times
9/8/2016 9:21:52 PM (last edit: 9/8/2016 9:23:20 PM)
 
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