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Domain Transfer
show user profile  Odie
To the web-oriented folks on here...

Has anybody ever transferred a domain from one registrar to another WHILE THE SITE IS LIVE?

I've transferred domains a number of times in the past, but they were always parked domains. I've never tried it with a site that's already up and running.

I have a client that's switching hosts. No problem there. They also want to switch domain registrars, but I need to make absolute sure there's no downtime.

Any advice or anecdotes to help put my mind at ease would be much appreciated!

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12/12/2011 9:40:44 PM (last edit: 12/12/2011 9:40:44 PM)
show user profile  beezy
Sorry if I'm misunderstanding but I'll try to help since no one has responded. Does that mean you're changing domain names? If so, don't you have to direct the old site to the new index for a while?

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12/12/2011 10:48:28 PM (last edit: 12/12/2011 10:48:28 PM)
show user profile  Odie
Basically I just want to know if there will be downtime if I transfer a domain that's already pointing at a live site.

I'm afraid that if I transfer the domain to another registrar that the nameservers for the new registrar will default to something other than the host they need to be pointing to.

Usually when I transfer a parked domain it ends up with a generic splash page with the new registrar/host's branding. But I don't want that to happen. I don't want there to be any noticeable difference at all since there's already a site associated with the domain. Make sense?

read 3902 times
12/12/2011 11:51:05 PM (last edit: 12/12/2011 11:51:42 PM)
show user profile  beezy
whoevers running those nameservers should be able to answer that question. Sorry I can't be more help, maybe just dive in and find out! (don't forget to post what happened in here!)

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12/13/2011 12:20:39 AM (last edit: 12/13/2011 12:20:39 AM)
show user profile  Odie
I just got off the phone with the new registrar and they didn't give me a clear answer, so I still don't know what's going to happen. :/

The good news is that the new registrar is also the new host. So if we do a 2-step process (first step being the changing of hosts, updating the nameservers on the old registrar and the second being the domain transfer once the dns resolves), I should hope that the default nameservers for the new registrar will already be pointing to the right host since it's the same company.

They really make domain management a pain in the ass!

read 3889 times
12/13/2011 12:40:32 AM (last edit: 12/13/2011 12:40:32 AM)
show user profile  Kajico
If they couldn't give you a straight answer I'd be suspect of how well they'll be able to support you in the future. When you initiate a Domain transfer, you should have the option to retain your old name servers, update them to the new name servers, or use the registrars default name servers. They as the host/registrar should see the transfer request and find out what option was selected. I've worked with multiple ICANN registrars (basically those that resell registration service to other hosts), and they all have this option available to resellers.

(\/) (°,,,°) (\/) Woop woop woop!

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12/13/2011 12:24:38 PM (last edit: 12/13/2011 12:24:38 PM)
show user profile  spoon
Transferring administration of your domain name should not result in downtime.

But it doesnt hurt to repeat this 5 times to the people involved :D

read 3872 times
12/13/2011 12:32:15 PM (last edit: 12/13/2011 12:32:15 PM)
show user profile  Odie
Thanks for your help, guys! Kajico, I didn't know you could retain the old nameservers when you initiate a transfer. That basically solves my problem right there.

I've never even thought about this before, because, like I said, all the domain transfers I've ever done have been for parked domains.

Spoon, I'll take your advice as well. When the time comes I will bug the crap out of the new registrar to make sure they don't screw us over by messing up the DNS. ;)

read 3856 times
12/13/2011 7:48:09 PM (last edit: 12/13/2011 7:48:09 PM)
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