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Autodesk 3ds Max 2009 32-bit -- Installation operation failed
show user profile  jwtunkey
I am trying to install 3ds Max 2009 but I keep getting this installation error. I have searched everywhere, but no one else has had this problem. Part of my installation log is below. Thank you for your help.

Property(S): EULA = US Canada.rtf
Property(S): TRANSFORMS = E:\DOCUME~1\jw\LOCALS~1\Temp\_AIA.tmp\main\32bit\3dsMax2009_32-bit-standalone.mst
Property(S): ProductState = -1
Property(S): PackagecodeChanging = 1
Property(S): REBOOT = ReallySuppress
Property(S): CURRENTDIRECTORY = D:\Autodesk 3ds Max 2009
Property(S): CLIENTUILEVEL = 3
Property(S): CLIENTPROCESSID = 3504
Property(S): CURRENTMEDIAVOLUMELABEL = 02042009_0005
Property(S): VersionDatabase = 300
Property(S): VersionMsi = 3.01
Property(S): WindowsBuild = 2600
Property(S): ServicePackLevel = 3
Property(S): ServicePackLevelMinor = 0
Property(S): MsiNTProductType = 1
Property(S): WindowsVolume = E:\
Property(S): RemoteAdminTS = 1
Property(S): GPTSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): ShellAdvtSupport = 1
Property(S): Intel = 15
Property(S): PhysicalMemory = 2046
Property(S): VirtualMemory = 3622
Property(S): AdminUser = 1
Property(S): LogonUser = jw
Property(S): UserSID = S-1-5-21-2052111302-343818398-839522115-1003
Property(S): UserLanguageID = 1033
Property(S): ComputerName = JWORKHORSE
Property(S): SystemLanguageID = 1033
Property(S): ScreenX = 1440
Property(S): ScreenY = 900
Property(S): CaptionHeight = 26
Property(S): BorderTop = 1
Property(S): BorderSide = 1
Property(S): ColorBits = 32
Property(S): TTCSupport = 1
Property(S): Time = 22:40:19
Property(S): MsiNetAssemblySupport = 2.0.50727.3053
Property(S): MsiWin32AssemblySupport = 5.1.2600.5512
Property(S): RedirectedDllSupport = 2
Property(S): Privileged = 1
Property(S): USERNAME = jeffrey tunkey
Property(S): COMPANYNAME = jtla
Property(S): DATABASE = E:\WINDOWS\Installer\1d80f2.msi
Property(S): OriginalDatabase = D:\Autodesk 3ds Max 2009\main\32bit\3dsMax2009_32-bit.msi
Property(S): UILevel = 2
Property(S): MsiUISourceResOnly = 1
Property(S): ACTION = INSTALL
Property(S): IEVERSION = 700
Property(S): IEVERSIONEX = 7.0.5730.13
Property(S): ROOTDRIVE = C:\
Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): SOURCEDIR = D:\Autodesk 3ds Max 2009\main\32bit\
Property(S): SourcedirProduct = {FDD8070F-E3B9-0409-822C-CCFE5E82C14D}
Property(S): LOGFILENAME = E:\DOCUME~1\jw\LOCALS~1\Temp\Install-log.txt
Property(S): MR_PORT_OK = 1
MSI (s) (90:7C) [22:40:19:796]: Note: 1: 1708
MSI (s) (90:7C) [22:40:19:796]: Product: Autodesk 3ds Max 2009 32-bit -- Installation operation failed.

MSI (s) (90:7C) [22:40:19:796]: Attempting to delete file E:\WINDOWS\Installer\1d80f3.mst
MSI (s) (90:7C) [22:40:19:796]: Unable to delete the file. LastError = 32
MSI (s) (90:7C) [22:40:19:812]: Cleaning up uninstalled install packages, if any exist
MSI (s) (90:7C) [22:40:19:812]: MainEngineThread is returning 1603
MSI (s) (90:E0) [22:40:19:812]: Destroying RemoteAPI object.
MSI (s) (90:5C) [22:40:19:812]: Custom Action Manager thread ending.
=== Logging stopped: 2/11/2009 22:40:19 ===
MSI (c) (B0:D0) [22:40:19:812]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (B0:D0) [22:40:19:812]: MainEngineThread is returning 1603
=== Verbose logging stopped: 2/11/2009 22:40:19 ===
read 3464 times
2/23/2009 10:07:49 PM (last edit: 2/23/2009 10:07:49 PM)
show user profile  Dub.
Is your HDD full?


read 3458 times
2/23/2009 10:30:12 PM (last edit: 2/23/2009 10:30:12 PM)
show user profile  flyboy9999
I've seen a lot of strange errors occur when installing max, but this one is very strange indeed.
Have you tried contacting your local reseller?
I've noticed that you did not install Max into your root c:/programfiles/......
If you bought subscription then you are entitled for full support.
Good luck m8
read 3432 times
2/24/2009 4:33:31 AM (last edit: 2/24/2009 4:34:22 AM)
show user profile  krbendel
When I installed 3ds max 2009 at work I had problems installing it. Through the autorun program it installed itself and all selected features and then uninstalled itself. When i put the CD back in the drive the autorun program said 3ds max was installed and the checkbox was greyed out so i couldn't reinstall it. If I remember correctly I launched the installer from the msi file and it worked.
read 3418 times
2/24/2009 5:37:09 AM (last edit: 2/24/2009 5:37:09 AM)
show user profile  ScotlandDave
Looks like uv got a problem with ur flux-capacitor. Try re-installing the dilithium crystals and reboot the warp-drive..


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read 3411 times
2/24/2009 5:45:44 AM (last edit: 2/24/2009 5:45:44 AM)
show user profile  advance-software
... and if that doesn't work, bash it with a hammer.
read 3406 times
2/24/2009 6:17:53 AM (last edit: 2/24/2009 6:17:53 AM)
show user profile  jwtunkey
My HDD is not full even though the error displays that it might be
read 3385 times
2/24/2009 10:23:19 AM (last edit: 2/24/2009 10:23:19 AM)
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