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Maxunderground news unavailable

3DS Crashes if I try to render larger than 640x480
show user profile  are_not_compute
Hi, everyone. I'm new here and new to 3DS Max. I've been trying not to be new at it, but as the title suggests, I'm at a bottleneck...

I can't render anything. Period. I try changing renderers, I try different files, I try models with no texture applied. I can render nothing if it is larger than 640x480. Yes, it crashes if I try 650x488.

My machine is a BOXX. It is built to render things. It has a Quadro 4000, 16gb RAM, 3.5ghz, etc... If you need more info in order to address the question, just let me know. There are a lot of settings for the graphics card that are completely beyond me. I'm hoping that there's some setting in there that is the culprit, but I don't know where to begin looking for what/where that might be.

My 3Ds Max is 2013, my OS is Win.7 Professional.

And that's it. I don't know what other info to include because I'm inexperienced. Please give me some kind of general pointer as to how to start troubleshooting my issue. My IT guy is clueless and hasn't been able to help me.
read 582 times
12/27/2013 11:12:24 PM (last edit: 12/27/2013 11:12:24 PM)
show user profile  RedStar
What render engine are you using? Although it shouldn't matter, esp for a boxx.
read 568 times
12/28/2013 1:06:18 AM (last edit: 12/28/2013 1:06:18 AM)
show user profile  msimecek
what happens when it crashes? does the app lockup? or does your whole computer crash?
read 551 times
12/28/2013 3:20:52 AM (last edit: 12/28/2013 3:20:52 AM)
show user profile  S. Silard
Not sure if that helps, but my 3DS max always crashes if I try to render in real time with Maxwell Render if there is an object with displacament material on it.

The strange is, that your problem is resolution dependent, so might not doing anything with materials. So, I'm sorry for the question, but is there any chance that any part of your software is warez (pirated)? Just because that would make sense.
read 537 times
12/28/2013 8:31:58 AM (last edit: 12/28/2013 8:31:58 AM)
show user profile  are_not_compute
I have tried using all the rendering engines that I have one after another. These are the ones that I have: NVIDIA Mental Ray, NVIDIA iray, Quicksilver Hardware Renderer, VUE File Renderer, and Default Scanline Renderer. I see these when I scroll to the bottom of "common" in the render setup menu. The same basic thing happens on each renderer: it gets like 75% done with the rendering and then crashes.

When this happens, the program crashes and it asks me to submit an error report. After this happened a good 10-15 times I stopped submitting error reports...
read 490 times
1/2/2014 10:00:08 PM (last edit: 1/2/2014 10:00:08 PM)
show user profile  are_not_compute
... And no, it is not likely that the software is pirated. At least I suspect not. I did not purchase it; it's installed on my workstation at work.
read 489 times
1/2/2014 11:07:44 PM (last edit: 1/2/2014 11:07:44 PM)
show user profile  luxxeon
Your studio or place of employment may have a subscription license. If they do, then you are eligible for free tech support. Might be a good idea to get someone at AD on the line. It's either a corrupted install, or some hardware issue.
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My Youtube Video Tutorials:
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read 469 times
1/3/2014 4:45:58 AM (last edit: 1/3/2014 4:45:58 AM)
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