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Maxunderground news unavailable

3DS Max is causing weird computer startup problems
show user profile  bware0fme
I've recently pinpointed this program as the culprit, and this was the first forum I came across, so I figured I'd look for help here :)

I've had 3DS Max 8 for a few months, and whenever it's installed, my laptop goes insane when I try to get it on and loaded properly. For example: I'll have to press its button quite a few times before it finally turns on completely. When it does finally turn on, it'll sometimes restart itself on the loading screens, it'll sometimes give me a blue screen, it'll sometimes freeze on the login screen.

These issues get progressively worse the longer it is installed. Once I uninstall it and do a system restore, my laptop goes back to normal after a few days.

I figured it was corrupted or something, so I downloaded the free trial of the new 3DS Max, and already, the problems are starting again: I had to press the button twice to get it to turn on this morning.

Does anyone know what's up? Or if I'm not supposed to be asking this here, could someone direct me somewhere where I can get help?


read 714 times
4/1/2008 5:52:02 AM (last edit: 4/1/2008 5:52:02 AM)
show user profile  Dr. Jim
Autodesk.
Try them.

read 712 times
4/1/2008 5:54:02 AM (last edit: 4/1/2008 5:54:14 AM)
show user profile  bware0fme
I did try Autodesk.

It's probably because it's early in the morning and I'm stupid...but I couldn't really find anywhere that said how to contact them for help. All I found were a few phone numbers.
read 702 times
4/1/2008 6:01:03 AM (last edit: 4/1/2008 6:01:03 AM)
show user profile  Dr. Jim
Support Hotline: 1.877.347.2733 Toll-free


read 694 times
4/1/2008 6:17:32 AM (last edit: 4/1/2008 6:17:32 AM)
show user profile  killerbee2
And you didnt call them then because...

sounds more like a viral infection to me, never heard of so much troubles caused by max...


read 684 times
4/1/2008 6:35:21 AM (last edit: 4/1/2008 6:35:21 AM)
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