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3ds 2013 Hotfix = more crashing than a drunk on a unicycle
show user profile  9krausec
Hey guys,

Today I figured I'd update that new hotfix/patch for 3ds 2013. Since I have done so, whenever rendering, I get some "Unhanded exception- error" in the Vray render dialog and then a full 3ds max crash.

Now, I am assuming it is the hotfix that is causing such a thing to happen cause the only thing I really changed was the CPU in my computer (had to flash the bios so the MB could use 22nm cpu over the 32nm... but I don't think it has anything to do with that considering Prime95 runs solid on the CPU).

So I'm scratching my head here. Any suggestions? Any way I can easily roll back to the version of 2013 w/o the hotfix or am I going to subject to reinstalled 3ds max now?

poop... and thank you for advice/help.

edit: aduh, forgot to mention that it only crashes during rendering... Other than that it's pretty stable.

- Portfolio-

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8/14/2012 11:29:22 PM (last edit: 8/14/2012 11:35:05 PM)
show user profile  9krausec
Any ideas guys? I reinstalled 3ds max and unless the hotfix is now integrated into the installer, it is the out of date version again.

I thought the issue was fixed, but it is not, just didn't happen right away well rendering, but took a couple frames.

Tomorrow I guess I am uninstalling both vray and 3ds max again and reinstalling them. If that doesn't work, I am reformatting my system (which would be a pain in the ass for me right now).

Unless anyone on the forum has any bright ideas? I don't really know what steps to take besides the ones described above.


- Portfolio-

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8/15/2012 4:48:40 AM (last edit: 8/15/2012 4:48:40 AM)
show user profile  donvella
well... considering you rendering with the CPU... could it be driver related? Maybe a format would be the way to go... but as a bit of hindsight goes, we tend to avoid patch updates until the next project begins (especially if your planning up upgrading hardware) and would probably help with troubleshooting.

read 2414 times
8/16/2012 7:38:50 AM (last edit: 8/16/2012 7:38:50 AM)
show user profile  9krausec
@Donvella- Sorry for the late response. I have formatted my hard drives and re installed the OS. Also expanded to another hard drive (was running out of room).

Currently I am running vray 2.30.01 and the core 3ds 2013 without any hotfixes.. I restarted the same render and instead of crashing after 1 frame, it rendered for a solid 7 hours before it went down.

Still, I have never experienced crashing like this before (maybe I've just been lucky the past few years). When 3ds max crashes, it usually takes my whole computer down with it, haha.

I updated ALL drivers, did a memory test on my RAM with no errors and even double checked my bios settings on the ram to make sure they weren't off for whatever reason (I leave my ram alone in the bios because I don't know what the hell I'm doing).

Another change I made in this longer render time before the crash was not using the VFB, don't know if that is why it took longer to crash or what. I'll keep on chugging away because this project needs to be rendered out tonight, but as soon as I come back up for air, I am going to do some tests with my setup to ensure it's stability. So Please keep your eyes out for this thread because, Maxforums, you are my only hope :P (and I don't feel like joining a different forum).

Cheers and thank you.

- Portfolio-

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8/18/2012 5:16:25 AM (last edit: 8/18/2012 5:16:25 AM)
show user profile  donvella
I would be inclined to fully test that new cpu using some type of benchmarking software. If it crashes after 8 hours of intense use you can narrow it down I suppose. Then atleast you know its not your software, or vice versa.

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8/18/2012 6:03:57 AM (last edit: 8/18/2012 6:04:20 AM)
show user profile  9krausec
Benched with cinebench and tested with prime 95. For how long would you recommend testing with prime 95? I only had it go through 3 iterations of testing. Any other software to test CPU that you would recommend?

The CPU may be the case considering my mb was not originally constructed for 22nm. I had to flash the bios with an update to make it compatible with gen 3 I7.

Once again thanks for the reply, 2 more hours in after the render was started after crash and it is holding. Increased dynamic memory limit from 8k to 14k to take full advantage of all ram.

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8/18/2012 6:27:02 AM (last edit: 8/18/2012 6:27:02 AM)
show user profile  donvella
lol, I didnt realiase you were rendering a scene so large, unless your dynamic memory is higher then the memory the scene is using then you should be ok. I find on the render blades at work, if the limit isnt set high enough it will, always, crash. For some reason I dont find the same thing on my working machine but then again I always monitor the vray messages window incase.

You may be right about the flash, it could have an issue. Sorry I dont know much about the benchmarking software your using, however the only thing I would suggest is going through a step by step process narrowing down the issue. Thorough benchmarking, memory leak tests, Ive got a few hardware test cds lying around I use for troubleshooting, not too tech myself when it comes to the bios and what not.

read 2357 times
8/18/2012 6:34:58 AM (last edit: 8/18/2012 6:34:58 AM)
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